The system has the ability to create voice calls, text messages, emails and social media posts from a single page.
The system can deliver thousands of simultaneous calls, limited only by the customer’s local phone company.
The BrightArrow system scrambles the list to spread the calls among the telephone exchanges to minimize the chance of overloading any particular local carrier’s telephone circuits.
Voice mail can be either: (1) pre-recorded from a telephone, (2) spoken from text using text-to-speech, or (3) a multi-part message with a mix of pre-recorded, typed and generated parts.
While recording a voice mail, a user can play it back and re-record during that call, and afterwards preview and replace that message. The voice mail may be previewed over the telephone or the computer speaker.
Recording can be either done by the system calling your telephone or the user calling a toll-free number.
Authorized users can a designate start/end times for sending a voice mail or send the message immediately.
The voice mail page includes a notepad, as well as an advanced feature for importing and exporting audio files.
When delivering the voice mail, the system displays the caller id of the school or a user-chosen phone number.
Voice message recipients can replay the message by pressing the star key
users can create an html email with a full html editor included for adjusting graphics, links and layout.
Emails can include attachments (basic or linked) as well as message values in the from and subject fields.
Message library: upon clicking “prior messages,” any previously-created message can be reloaded and previewed.
The message can be delivered immediately to all contacts, specific phone numbers (such as the primary home number), or even follow a contingency algorithm that dials the first number and only goes on to the subsequent number for that contact if it cannot deliver a message to the first number.
Allows a “no call list,” plus a mechanism for preventing the accidental scheduling of calls late at night.
A “cc” feature is available to designate administrator phones/emails to always receive all notifications to a list.