BrightArrow’s Privacy and Security Policy:
BrightArrow will never distribute, use, or review any private data (except to review, as
requested by the customer, for technical support research purposes). A very limited number of
BrightArrow personnel have access to the servers containing customer contact and account
information. These employees operate within the constraints of strict employee confidentiality
agreements which carefully and thoroughly protect the data. Our customers’ private contact
and message information never leaves our secure servers, except when used by that customer.
The actual calls and texts go through carriers that are outside our control so, as is the case with
all notification vendors, the telephony carrier is provided the phone number and the message,
but without any contact information.