Public Sector

BrightArrow’s mass notification solution for quickly reaching citizens in cities, towns, counties and other municipalities. Send time-sensitive announcements for travel and road condition advisories, utility and service interruptions, or other urgent emergency situations such as evacuations.

Benefits

  • Calls, emails and texts to mass deliver messages to citizens or staff.
  • Secure web and Dial-in Interfaces.
  • Fast, easy and accessible for authorized users; no training necessary (but available).
  • Includes an 800-number dial-option to launch calls when Internet is not available.
  • Citizen Portal for individual access to opt-in, opt-out and edit contact options.
  • Supports multiple languages and dialing to sub-groups.

Features

  • Fast and accurate detection of human voice vs. an answering machine, thus reliably delivering full messages.
  • The system administrator can set up an unlimited number of users to separate and control access to different groups and lists.
  • Delivers tens of thousands of calls quickly within minutes.
  • Configurable number of phone numbers and email addresses for each citizen.
  • Easy access to historical dial reports.
  • “Smart Import” reads comma- or tab-delimited files and can auto-detect field types.
  • Auto-push and ODBC options enhance database integration options.
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BrightArrow did an excellent job getting us up and running and were extremely flexible in meeting our needs. We have been very pleased. Customer service is top notch!

RaeAnn Fiebing, Communications ManagerTraverse City Area Public Schools

The level of service, support, system features, all exceed my expectations. They are truly a partner to our school district.

Joseph Siam, Chief Technology Officer
Fremont Unified School District

The system is easy to navigate which makes us confident about the messages we send. Their software consistently works and runs without any problems. I have no doubt that BrightArrow Technologies would be a valuable asset to your company and I give my highest recommendation.

Penny F. Atchley, Student Services Manager
Kansas City Kansas Public Schools

One thing that BrightArrow offered us was ease of use, right out of the box. It was simple to set up; with a simple user interface, which is key, especially when you are dealing with many users – the simpler the better.

Dave Moon, Technology Coordinator
Sultan School District

Our school district has been extremely pleased with BrightArrow’s exceptional customer service. Even though our district is quite small, BrightArrow has exceeded our expectations and went above and beyond to help our district get set up to email report cards this spring. I cannot thank BrightArrow enough for all their help.

Susan Sprouse, Secretary
Channahon School District 17

Since the initial installation of the BrightArrow notification system, our office is more efficient in getting notifications to our families in a timely and efficient manner. BrightArrow manages their system exceptionally well and is always prepared to proactively identify options and solutions.

Nora J. Tilton , Administrative Assistant
Grantham Village School

I would highly recommend BrightArrow. It is a very effective tool. It has made parent contact extremely convenient. My feedback has all been 100% positive on it. And like I said, the customer service is wonderful. You get speedy service and excellent help.

John Denton, Principal
Hermitage Springs School