K-12 communications is BrightArrow’s specialty: the company leverages its vast knowledge of K-12 databases and integration with modern communications technologies and software development techniques. The result is a solution where the database integration is seamless, the feature set is deep, and with an interface that is intuitive to use and accessible to computer users of all levels.

• Unlimited number of users.
• Each user account or list can be assigned a Caller ID.
• Shared lists and groups available to different users.
• Districts can empower individual teachers to use the system.
• Many users can access the same set of lists.
• Define limitations on a user’s usage.
• Provides Single-sign-on (SSO) logins via Google mail and LDAP/AD.

• Distribution lists acquired directly from all major SIS’s using BrightArrow’s automated synchronization mechanisms, automatically broken into sub-groups based on any fields.
• Schedule automatic daily or periodic calls.
• BrightArrow system can import files in Excel, CSV (comma separated values) or tab-delimited format.
• The system can load data via (1) your database’s ODBC connection, (2) Periodic delivery of text or Excel file to a local drive or SFTP site, or (3) API calls to retrieve or send data, or (4) Manual import of Excel spreadsheet or text file.

• A Parent Portal allows update notification numbers and emails, and retrieving prior messages.
• The Parent Portal’s user interface can be customized.
• Parents can login and change how they would like to receive messages.
• View or listen to messages (by telephone or speaker).
• A report is available of changes by parents.
• Parents can opt-in to any number of special predefined groups.
• Survey Features.
• Text and voice based surveys, system automatically generates reports.
• Two-way Communication Portal.

• In addition to the automatically loaded contacts, users can create additional list of contacts outside their SIS by importing.
• System automatically determines field mapping based on content.
• Lists, groups, and sub-groups can also be exported.
• Users can add, remove, or change settings.
• A user can edit an existing list.
• Each contact with unlimited number of phone numbers and emails.
• Choose the From and Subject fields of emails for email notification.
• Program number of retries for undelivered calls and period between.

• Distribution list can be separated into sub-groups. There are no limits.
• Choose a single group/sub-group or multiple groups to message.
• When the master list is updated (via a database sync or edit), linked sub-groups are dynamically updated.
• Check any members of a group to create ad-hoc subset of the group.
• Duplicate phone numbers and emails in lists are removed automatically when the message is sent.
• Sub-groups can be based on a filter query from database.
• Operations can span lists, and multiple lists can be combined into “Superset” lists.
• List protection features are included.

• Transmission reports show details/status for each message attempted.
• Administrators access all reports. Individual users specified reports.
• Phone number, email or name can be searched within reports.
• The actual message (recorded and printed) is available for review.
• Reports are available online for at least one year – longer if requested.
• Dial reports exported as an Excel spreadsheet, a PDF file or printed.
• Reports automatically emailed to administrators.
• Single click checkbox shows invalid or unreachable contacts.

Additional Charges May Apply