ParentHub Reference Library

It is a pleasure to partner with you and your organization while providing a reliable mass notification system that enhances your communication. ParentHub, BrightArrow’s school-to-parent app, is built to transform how we connect and engage.

Welcome to the ParentHub reference library! Here, you’ll find comprehensive guidance on key tools and strategies to streamline communication and successfully launch your ParentHub app. Use these best practices, tips, instructions, and documents to guide your setup and optimize your experience.

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I forgot my ParentHub Password

Forgot your password after creating an account? No problem—you can easily reset it. Click the arrow below to learn how. 

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Logging Into ParentHub

 Logging into ParentHub is designed to be simple and user-friendly. Click the arrow below to learn how. 

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Create a ParentHub Account

Our system will link you to your data from your organization based on what has previously been sent to you. Click the arrow below to get started. 

adults at a table

Personal Language

By default, our system sends messages in English. However, we understand that not everyone prefers to read messages in English, so we’ve made it easy for you to change your language. Click the arrow below to learn how. 

Three people with mobile devices

Push Notifications Instructions 

To receive notifications, certain permissions need to be enabled on your device. Click the arrow below to learn more. 

persons hands on laptop

Manage Your Notification Subscriptions

When you log in for the first time, you might encounter a prompt asking you to subscribe to notifications. Learn more with the arrow below. 

Hand holding smartphone with colorful app icons concept

ParentHub Letter Poster with QR Codes.

This a letter with the QR codes to download ParentHub. Click the arrow below to read. 

Back to school on a chalkboard

Postcard With ParentHub QR Codes

This postcard is called "we've added one last thing to your school supplies." Click the arrow to download and share. 

Lady on phone outside in the sun sitting at a table

Tabloid Poster for ParentHub

This a tabloid poster for ParentHub with QR codes to download. Click the allow below to download.