Communication for Blackbaud Raiser’s Edge NXT | BrightArrow
BrightArrow for nonprofits on Blackbaud Raiser’s Edge NXT (RE NXT)

BrightArrow for nonprofits on Blackbaud Raiser’s Edge NXT (RE NXT)

Multichannel communication for Raiser’s Edge NXT (RE NXT)

Reach every constituent by email, text, and voice from one place — personalized with live Raiser’s Edge NXT (RE NXT) data, and with text-to-give built in. BrightArrow reads your Queries directly, with no export/import.

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What BrightArrow brings

Direct-to-Query integration

Unlike tools that export and re-import Blackbaud queries, BrightArrow reads your RE NXT Queries directly and live — enabling on-the-fly, fully automated messages that are always current.

Personalized email

Mail-merge fields pull each donor’s name, giving history, and ask amount from live RE NXT data.

Email, text, and voice on one page

Compose across every channel in one place, with automation that picks the right one for each supporter.

Text-to-give in every message

Embed text-to-give links in texts and emails so supporters can give in a single tap.

Speak every donor’s language

Automatic translation into 100+ languages for email and text (20+ for voice).

SMS logistics, handled

Phone-number certification and opt-in/consent setup — genuinely tricky work — done for you.

Reporting in Blackbaud

Email opens and text/voice delivery are shown in the Blackbaud constituent report window.

Backed by Blackbaud

BrightArrow is Blackbaud’s current Co-Sell Partner of the Year, with setup and training included.

Frequently asked questions

Does BrightArrow work with Blackbaud Raiser’s Edge NXT?
Yes — BrightArrow integrates directly and in real time with your Raiser’s Edge NXT (RE NXT) Queries, with no export/import.
Is BrightArrow a Blackbaud partner?
Yes — BrightArrow is Blackbaud’s current Co-Sell Partner of the Year.
Does it replace Raiser’s Edge NXT?
No — it enhances it. Raiser’s Edge NXT stays your donor database; BrightArrow adds personalized email, text, and voice on top.
Can supporters give directly from a text or email?
Yes — BrightArrow embeds text-to-give links so supporters can give in a single tap.