EXPERIENCE
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“I would highly recommend BrightArrow. It is a very effective tool. It has made parent contact extremely convenient. My feedback has all been 100% positive on it. And like I said, the customer service is wonderful. You get speedy service and excellent help.”
“One thing that BrightArrow offered us was ease of use, right out of the box. It was simple to set up; with a simple user interface, which is key, especially when you are dealing with many users – the simpler the better.”
“Our school district has been extremely pleased with BrightArrow’s exceptional customer service. Even though our district is quite small, BrightArrow has exceeded our expectations and went above and beyond to help our district get set up to email report cards this spring. I cannot thank BrightArrow enough for all their help.”
“BrightArrow did an excellent job getting us up and running and were extremely flexible in meeting our needs. We have been very pleased. Customer service is top notch!”
“The level of service, support, system features, all exceed my expectations. They are truly a partner to our school district.”
“The system is easy to navigate which makes us confident about the messages we send. Their software consistently works and runs without any problems. I have no doubt that BrightArrow Technologies would be a valuable asset to your company and I give my highest recommendation.”
“Since the initial installation of the BrightArrow notification system, our office is more efficient in getting notifications to our families in a timely and efficient manner. BrightArrow manages their system exceptionally well and is always prepared to proactively identify options and solutions.”
Can you tell me about a time that you were proud of the customer service of BrightArrow?
“The first time we had to use the system was during Hurricane Sandy. We had just switched from a hard to work with system and BrightArrow’s system was easy to synchronize and it was accurate. For three weeks it was our only means of communication with parents and it worked well during a critical time. From that day, we were sold on it!”
What do you like the best about BrightArrow’s products and services?
“Ease of use. The support is fantastic, by far one of the best experiences of any of the vendors that we have dealt with.”
What is an example of how BrightArrow has exceeded your expectations?
“We had a previous system where calls did not go through 25% of the time. I am impressed by BrightArrow’s call completions, as well as the features. Other companies charge for features and with BrightArrow, there is quite a savings with no extra charges.”
What would you tell colleagues or those who don’t know about BrightArrow?
“An extremely effective and affordable tool.”
Which features do you love about BrightArrow?
“The texting features. The interface is simple and straightforward. You can train to use it in five minutes.”
What challenges or problems does BrightArrow solve for you?
“It would be impossible to reach out to parents in a timely manner without BrightArrow. The system allows mass calling to be very simple.”
What made you want to try BrightArrow or what enticed you to switch to us?
“Blackbaud introduced us to the system. The conversation I had with Raymond sealed the deal. BrightArrow provides the best product possible, while building a partnership with us. The company cares and I trust them.”
What is the biggest benefit that you derive from BrightArrow’s service?
“Customer service and ease of use.”
What is one thing that BrightArrow should never stop doing?
“Everything! Continue to consistently evolve and release new versions and upgrades.”
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© Copyright 2017 CodexThemes